{"id":6099,"date":"2016-09-23T13:23:06","date_gmt":"2016-09-23T16:23:06","guid":{"rendered":"https:\/\/acrisure.com.br\/insights\/?p=6099"},"modified":"2026-02-24T15:15:46","modified_gmt":"2026-02-24T18:15:46","slug":"carta-de-servicos-da-ans-e-reformulada-e-se-torna-interativa","status":"publish","type":"post","link":"https:\/\/acrisure.com.br\/insights\/carta-de-servicos-da-ans-e-reformulada-e-se-torna-interativa\/","title":{"rendered":"Carta de Servi\u00e7os da ANS \u00e9 reformulada e se torna interativa"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Post&#8221; _builder_version=&#8221;4.19.4&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Post&#8221; _builder_version=&#8221;4.19.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Conte\u00fado&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_letter_spacing=&#8221;1px&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS) acaba de reformular sua Carta de Servi\u00e7os ao Cidad\u00e3o. O material destina-se a benefici\u00e1rios de planos de sa\u00fade, operadoras, prestadores de servi\u00e7os, gestores do Sistema \u00danico de Sa\u00fade (SUS), pesquisadores, sindicatos, \u00f3rg\u00e3os de defesa do consumidor e empresas interessadas em planos coletivos.<\/p>\n<p>Al\u00e9m da inclus\u00e3o de novos servi\u00e7os, que agora totalizam 77 entre an\u00e1lises de mercado, consulta de registros e situa\u00e7\u00e3o cadastral, revis\u00e3o do Rol, entre outros, a grande novidade \u00e9 a possibilidade de intera\u00e7\u00e3o com a ferramenta. A nova Carta de Servi\u00e7os \u00e9 naveg\u00e1vel e possibilita que a popula\u00e7\u00e3o avalie os esclarecimentos prestados de acordo como assunto de sua pesquisa.<\/p>\n<p>Este levantamento de opini\u00e3o pretende promover a transpar\u00eancia nas rela\u00e7\u00f5es e constantes melhorias aos benefici\u00e1rios, operadoras e prestadoras de assist\u00eancia m\u00e9dica para oferecer servi\u00e7os que atendam cada vez mais as necessidades da popula\u00e7\u00e3o, al\u00e9m de fortalecer a imagem do \u00f3rg\u00e3o quanto regulador do setor de sa\u00fade suplementar.<\/p>\n<p><a href=\"https:\/\/acrisure.com.br\/\" target=\"_blank\" rel=\"noopener\">Clique aqui<\/a> e acesse a nova Carta de Servi\u00e7os ao Cidad\u00e3o da ANS.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Material de grande import\u00e2ncia, tanto para profissionais da \u00e1rea quanto para benefici\u00e1rios, foi atualizado e tornou-se mais acess\u00edvel.<\/p>\n","protected":false},"author":1,"featured_media":6103,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[78],"tags":[95],"class_list":["post-6099","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ans","tag-legislacao"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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